Nearly 90 percent of healthcare practices have a patient portal, but are they improving patient outcomes? We discuss how to create a portal patients will use.

Healthcare providers experience better financial stability when they can make accurate predictions regarding payment, including propensity to pay.

Behavioral medicine is uniquely suited to digital delivery. We look at the increasing interest in behavioral telehealth, its opportunities and its challenges.

A patient scheduling system can do far more than simply keep a calendar. Here, we look at some of the most important features of a modern scheduling system.

The medical billing insurance claims process is expensive and not always effective. But technology is helping to optimize billing, increase reimbursements and streamline claims management.

  As an increasing number of patients converges with decreasing reimbursement rates, pressure is rising in the healthcare industry, particularly in the area of claims management, according to Jacqueline LaPointe at RevCycleIntelligence. This is big news, because this is a market that is expected to reach $13.93 billion by 2023. Meanwhile, claim denial rates from  … Read more

New technology brings with it challenges. To reap the benefits of machine learning, here are the challenges the industry will have to address while introducing AI in healthcare.

As copay accumulators continue to grow in popularity, expect to see more industry ripple effects. Here we shed some light on what a copay accumulator program is and how it works.

Meaningful Use impacts the way healthcare providers enter, store and exchange patient data. This article explores the evolution of the Meaningful Use program.

Good patient portals help to empower patients, engage them in their own care and modernize the services a provider offers.