What Our Customers Are Saying

By Nicole Fletcher,

At PokitDok, we continually hear how great our service is and how genuine and helpful our technical support can be. In fact, we are so proud of our best-in-class Customer Success team, that we decided to let the customer feedback speak for itself.

Our team works diligently to ensure that all of our customers - be it enterprise, developer, provider or consumer -  are well taken care of and have the best experience possible. In that vein, here’s a taste of just a few of the great pieces of customer feedback we've received in the past few weeks.

Enterprise Customers:

"PokitDok's suite of APIs allows us to [check] the patient's eligibility and then [submit] a claim for their visit directly to the insurance provider."

- Adam Jackson, Co-founder and CEO, Doctor On Demand

“PokitDok's extensive database of localized prices for healthcare procedures, appointment booking, and procedure and provider specialty search is a natural extension of our mission to change the way healthcare is delivered….”

- Jim Prendergast, CEO Healthiest You

"I haven't seen anything else out there like this and while I appreciate all the 'I'm going to make you feel better apps' I really like that you've fixed the important but unsexy side of healthcare.  I really like this."

- VC & Prospective Customer

"If others knew [what PokitDok is doing], you could change the world."

- Silicon Valley Influencer

API Customers:

"Thank you so much. Your API works like a charm. You guys have my business and I couldn't be happier with my account manager."

- Kevin B., Developer - San Francisco

"Very cool! Lots of potential - just the tip of the iceberg of what's to come in helping patients aka consumers of healthcare make better and more informed decisions around their health needs. It's like Amazon met Facebook and decided to create PokitDok!"

- Brandon F.

“All I can say is this is SWEET. Now my clients won’t need to call the insurance companies or use the clearinghouse portals. Where are you located? If you’re close I want to come buy you a cup of coffee.”

- Frank G.

"Wanted to let you all know that we've successfully made calls to your application...[and are in a ] testing phase ... as we integrate new functionality that is reliant upon PokitDok. Your team has a great product here, and we are happy to have it as a tool to augment our platform."

- Anon., Healthcare Startup - Silicon Valley

"Customer service: A+++++++++ 10/10. Would definitely email again!"

- Kyle S., Healthcare Startup - San Francisco

"PokitDok is superb!"

- CEO, 2nd.MD


"I can reduce overall spend by keeping costs down and workers (patients) happy & healthy through PokitDok"

- Devon, CEO of COHO Medical Group


"PokitDok just saved me $5K! I sent a Request for Quote for an MRI at a hospital in Georgia and I continued to search for a private practice because Hospital prices are always higher...come to find out just across the street from Cartersville Hospital at Reed Imaging, I could have the same MRI for only $479!! Thank you, PokitDok.”

- Brad M., Georgia

Have feedback for us? We'd love to hear it.

The opinions expressed in this blog are of the authors and not of PokitDok's. The posts on this blog are for information only, and are not intended to substitute for a doctor-patient or other healthcare professional-patient relationship nor do they constitute medical or healthcare advice.

  Tags: API, Dev, Enterprise, Telehealth