Identity Management in Healthcare: A PokitDok Solution

By Nicole Fletcher,


PokitDok recently announced the release of our newest product: The PokitDok Identity Management System (IdM). This API allows hospital systems, telehealth and other innovative applications to search for a patient’s identity in an Enterprise Master Patient Index (EMPI) and/or a Master Patient Index (MPI), both typical components of EMR (Electronic Medical Record) or EHR (Electronic Health Record) Systems.

As discussed in a recent blog post, the Health Information Technology for Economic and Clinical Health (HITECH) Act of 2009 calls for complete implementation and use of EHRs by the end of 2015. Through the end of last year, the government offered physicians and hospital systems financial incentives to move forward with this change, allowing them to potentially make more money by implementing EHR systems. That means that by year’s end, all medical records will (or should) be electronic and yes, that means that until now, they have not been. Not only have American medical records not been digital, but to date, they are disconnected and duplicated within different medical systems.

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The PokitDok Identity Management System has the ability to change that. It maps a user identity into and across multiple EMR/EHR systems. For example, a patient account at a local urgent care clinic might be #1234, while at the hospital it might be #A0987. With the IdM API, it is possible to query and get/add a patient’s identity to any EMR hooked into our platform. This allows for an end-to-end communication path that has not been possible until now.

How It Works:


Aside from the grand statement that every consumer of healthcare ultimately benefits from what a product like this can accomplish, there are a few direct beneficiaries to note. Health systems lose millions if not billions annually as a direct result of inefficient or impossible data connectivity. The interoperability between multiple data repositories made possible by the PokitDok Identity Management System API will allow health systems streamlined connectivity, knowledge, and ultimately a reduction in time and money spent. Also, third party platforms from remote patient monitoring tools to telehealth startups, can easily tie into existing medical data that is currently trapped within EHRs/EMRs. All they have to do to get started, is point to this API.

In sum, one of the biggest issues in healthcare to date, is interoperability. PokitDok’s latest product, coupled with our suite of other APIs (insurance connectivity, cross-EMR scheduling, e-commerce for healthcare, etc.), are a clear step in the right direction toward connectivity and interoperability among disparate systems. Stay tuned for future posts about what this might mean for the future of healthcare, specifically relating to personal ownership of your health and the consumer tendencies that come with that evolution.

Visit the PokitDok website for more information or read the full press release.

About Nicole Fletcher

A digital marketing, content and brand expert, Nicole Fletcher is responsible for brand, content & strategy at PokitDok. From data silo breakdowns to customer education, she's passionate about making healthcare better, one tweet at a time.

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The opinions expressed in this blog are of the authors and not of PokitDok's. The posts on this blog are for information only, and are not intended to substitute for a doctor-patient or other healthcare professional-patient relationship nor do they constitute medical or healthcare advice.

  Tags: Dev, Enterprise, Provider


  Comments: 2

  1. Jeremy Buehler

    What is the accuracy percentage? BTW, guys are the that!

    • Nicole Fletcher

      Hey Jeremy- thanks so much! It depends on the system we are connecting to and the methods. 100% accuracy is our target - obviously and in most cases, that has been our result. If you have more questions, let us know and we can set a time to talk about your needs specifically.

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